Outage in Proton AI

Proton BI Downtime Alert

Resolved Major

May 14, 2025 - Started 9 months ago - Lasted 10 minutes
Official incident page

Incident Report

ProtonBI Downtime Alert: We're currently experiencing issues with Proton BI functionality, which is temporarily unavailable. Our team is actively troubleshooting to restore service as quickly as possible. Due to this outage, Pronto is also experiencing a partial outage for certain questions that require Proton BI and reporting insights. The rest of the application's core functionality (pitching search, etc.) and API usage is not impacted and continues to work normally. We apologize for any inconvenience this may cause and will provide updates as the situation progresses.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/14/2025 06:51PM

Full Proton functionality has been restored and is now operating normally. Thank you for your patience during this outage.

INVESTIGATING 9 months ago - at 05/14/2025 06:41PM

ProtonBI Downtime Alert: We're currently experiencing issues with Proton BI functionality, which is temporarily unavailable. Our team is actively troubleshooting to restore service as quickly as possible. Due to this outage, Pronto is also experiencing a partial outage for certain questions that require Proton BI and reporting insights.

The rest of the application's core functionality (pitching search, etc.) and API usage is not impacted and continues to work normally. We apologize for any inconvenience this may cause and will provide updates as the situation progresses.

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