Outage in Proton

Database geolocation issue in Pakistan

Resolved Minor
May 13, 2025 - Started 5 months ago - Lasted 9 days
Official incident page

Incident Report

We are currently experiencing a geolocation issue with the Pakistani VPN servers. Our team is collaborating with the geolocation database provider to resolve this matter as quickly as possible. We apologize for any inconvenience this may cause
Components affected
Proton Regular Servers

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/22/2025 09:38AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 05/13/2025 01:15PM

We are currently experiencing a geolocation issue with the Pakistani VPN servers. Our team is collaborating with the geolocation database provider to resolve this matter as quickly as possible.
We apologize for any inconvenience this may cause

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