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PTX Outage History

Every past PTX outage tracked by IsDown, with detection times, duration, and resolution details.

There were 65 PTX outages since July 2024. The 37 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 17, 2026

April 2026: BT1 PTX Payments - Service Disruption - PRODUCTION - WT-68769

Detected Apr 17, 2026 5:40 AM EDT · Resolved Apr 22, 2026 5:00 AM EDT · Duration 5 days

The PTX payments service experienced a minor service disruption in the production environment that lasted approximately 119 hours (about 5 days). The incident affected the BT1 PTX payments functionality during this extended period. The service has since been restored to normal operation.

Minor April 10, 2026

April 2026: Payments (BT1) - Service Disruption - PRODUCTION - WT-68387

Detected Apr 10, 2026 9:32 AM EDT · Resolved Apr 15, 2026 9:51 AM EDT · Duration 5 days

The PTX payments service (BT1) experienced a service disruption in the production environment that lasted approximately 120 hours (5 days). This was classified as a minor incident affecting payment processing functionality. The incident has been resolved and normal service operations have been restored.

Minor March 18, 2026

March 2026: PTX Payments - Service Disruption - PRODUCTION - WT-67355

Detected Mar 18, 2026 10:51 AM EDT · Resolved Mar 20, 2026 7:51 AM EDT · Duration 2 days

PTX Payments experienced a service disruption in the production environment that lasted 45 hours. The incident was classified as minor severity and has been resolved. No additional details about the specific cause or affected functionality were provided in the incident report.

Minor March 18, 2026

March 2026: PTX Payments - Service Disruption - PRODUCTION - WT-67355

Detected Mar 18, 2026 10:44 AM EDT · Resolved Mar 18, 2026 10:51 AM EDT · Duration 8 minutes

The PTX Payments service experienced a minor disruption in production that lasted 8 minutes. The incident affected payment processing functionality during this timeframe. The service was restored after the brief outage period.

Minor March 17, 2026

March 2026: Payments (BT1) - Service Disruption - PRODUCTION

Detected Mar 17, 2026 5:57 AM EDT · Resolved Mar 17, 2026 8:54 AM EDT · Duration about 3 hours

PTX experienced a service disruption in their Payments (BT1) system in the production environment, classified as a minor incident. The disruption lasted for 3 hours, affecting payment processing capabilities. The incident has been resolved and normal service operations have been restored.