Outage in Pulsant
Pulsant Phone System Fault
Resolved MajorIncident Report
Pulsant has identified an ongoing phone fault, where audio both incoming and outgoing is failing. A Major Incident has been raised and our 3rd party vendor engaged and investigating a workaround.
At present please raise all cases via the Pulsant Portal - https://portal.pulsant.com/
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/06/2024 06:12PM
This incident is now resolved. Pulsant phone lines are fully operational.
INVESTIGATING
about 2 years ago - at 07/06/2024 04:34PM
Pulsant has identified an ongoing phone fault, where audio both incoming and outgoing is failing. A Major Incident has been raised and our 3rd party vendor engaged and investigating a workaround.
At present please raise all cases via the Pulsant Portal - https://portal.pulsant.com/
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