Outage in Pulsant
Ticketing System Emails
Resolved MinorIncident Report
We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected.
If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/
We apologise for the inconvenience this may be causing you.
Updates will be provided as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 05/26/2026 07:51AM
This incident has been resolved.
MONITORING
about 17 hours ago - at 05/25/2026 05:51PM
These issues have now been resolved and any delayed cases are being worked through urgently.
We will continue to monitor and provide updates when required.
INVESTIGATING
about 19 hours ago - at 05/25/2026 03:50PM
We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected.
If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/
We apologise for the inconvenience this may be causing you.
Updates will be provided as soon as possible.
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