Outage in Pulsant

Virgin Media Outage

Resolved Minor

February 01, 2026 - Started about 22 hours ago - Lasted about 20 hours
Official incident page

Incident Report

Pulsant is aware of a Virgin Media outage affecting some client circuits. Investigations are ongoing with Virgin Media.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 02/02/2026 11:09AM

This incident has been resolved.

MONITORING about 15 hours ago - at 02/01/2026 09:47PM

Virgin Media has advised a fibre break has been located and repaired.

Pulsant are seeing a recovery of services and have asked impacted clients to test.

Pulsant will continue to monitor.

IDENTIFIED about 19 hours ago - at 02/01/2026 05:56PM

Virgin Media engineers have identified a fibre fault and are working to complete repairs

Further updates to follow.

Thank you for your patience whilst work continues to resolve the outage.

IDENTIFIED about 21 hours ago - at 02/01/2026 04:19PM

Virgin Media engineers have been dispatched to a local exchange to investigate the issue.

Further updates to follow.

Thank you for your patience whilst work continues to resolve the outage.

INVESTIGATING about 22 hours ago - at 02/01/2026 03:04PM

Pulsant is aware of a Virgin Media outage affecting some client circuits.

Investigations are ongoing with Virgin Media.

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