Outage in Pulsara

Delay in Pulsara Patient invites

Resolved Minor
November 23, 2022 - Started almost 3 years ago - Lasted 42 minutes
Official incident page

Incident Report

We are investigating an issue with our third-party service that delivers SMS Pulsara Patient invites. Currently, SMS invites are being delayed. Our engineering team is working on a resolution, and we will provide another update in 2 hours or as soon as more information becomes available.
Components affected
Pulsara Public API - US
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/23/2022 05:08PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/23/2022 05:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 11/23/2022 04:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 11/23/2022 04:37PM

We are continuing to investigate this issue. While the root cause is still being determined, the Pulsara Patient app can still be downloaded directly from the Apple App Store or the Google PlayStore.

INVESTIGATING almost 3 years ago - at 11/23/2022 04:28PM

We are investigating an issue with our third-party service that delivers SMS Pulsara Patient invites. Currently, SMS invites are being delayed. Our engineering team is working on a resolution, and we will provide another update in 2 hours or as soon as more information becomes available.

Latest Pulsara outages

Pulsara Calling feature is temporarily unavailable - 6 months ago
Intermittent Push Notification Failures on Android Devices - about 1 year ago
Interruption in service due to database failure - over 1 year ago
On Call Calendar Integration issue - almost 2 years ago
Intermittent failures with Microsoft Edge push notifications - almost 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook