Outage in Pulsara
Degraded Performance - Ability for some user to manage on call status on Pulsara MOBILE
Resolved MinorIncident Report
We have identified an issue that has been reported by a few customers. These customers have reported that they have not been able to toggle on call from Pulsara MOBILE.
Pulsara Administrators, should any of your users report this issue, our recommendation at this time is that you manage the affected user’s call status via Pulsara MANAGER.
Pulsara is currently working to resolve this issue and will follow up with you when the resolution is deployed.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 01/28/2022 09:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 01/28/2022 08:49PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 3 years ago - at 01/28/2022 05:46PM
The root cause of the issue has been identified. A fix is in progress, will be tested, and then deployed to production as soon as testing is complete.
INVESTIGATING
over 3 years ago - at 01/28/2022 05:38PM
We have identified an issue that has been reported by a few customers. These customers have reported that they have not been able to toggle on call from Pulsara MOBILE.
Pulsara Administrators, should any of your users report this issue, our recommendation at this time is that you manage the affected user’s call status via Pulsara MANAGER.
Pulsara is currently working to resolve this issue and will follow up with you when the resolution is deployed.
Latest Pulsara outages
Pulsara Calling feature is temporarily unavailable - 6 months ago
Intermittent Push Notification Failures on Android Devices - about 1 year ago
Interruption in service due to database failure - over 1 year ago
On Call Calendar Integration issue - almost 2 years ago
Intermittent failures with Microsoft Edge push notifications - almost 2 years ago
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