This incident has been resolved.
The hotfix was successfully deployed in the US region, and we continue to monitor the results.
The fix has been implemented for the EMEA region and is currently being deployed for the US region. We are monitoring the results.
The issue has been identified and a fix is being implemented in a form of a hotfix.
We expect this change to be deployed in the next few hours.
The R&D team is currently investigating Monitoring Notifications being received from agents without conditions being met for online/offline status changes and service start/stop status changes in the North America region.
We apologize for any inconvenience caused.
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