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Outage in Pulseway

North America region - Monitoring Notifications being received without thresholds being met

Resolved Minor
March 12, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

The R&D team is currently investigating Monitoring Notifications being received from agents without conditions being met for online/offline status changes and service start/stop status changes in the North America region. We apologize for any inconvenience caused.
Components affected
Pulseway SaaS - United States

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2026 03:52PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/13/2026 10:01AM

The hotfix was successfully deployed in the US region, and we continue to monitor the results.

MONITORING about 1 month ago - at 03/13/2026 09:55AM

The fix has been implemented for the EMEA region and is currently being deployed for the US region. We are monitoring the results.

IDENTIFIED about 1 month ago - at 03/12/2026 04:42PM

The issue has been identified and a fix is being implemented in a form of a hotfix.

We expect this change to be deployed in the next few hours.

INVESTIGATING about 1 month ago - at 03/12/2026 03:24PM

The R&D team is currently investigating Monitoring Notifications being received from agents without conditions being met for online/offline status changes and service start/stop status changes in the North America region.

We apologize for any inconvenience caused.

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