Outage in PureLink

Wireless outage - Te Mata

Resolved Major

May 19, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a wireless outage in the Te Mata/ Houchen area.

Components affected

PureLink Wireless

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2025 01:09PM

The affected hardware has ben replaced and service restored. If you connection is still down, please reboot both the router and dish. If issues persist please give us a call on 0800 100 714.

IDENTIFIED 11 months ago - at 05/19/2025 11:48AM

Technicians have identified the fault and are working to replace the affected hardware.

INVESTIGATING 11 months ago - at 05/19/2025 10:43AM

Technicians are on route to investigate this further.

INVESTIGATING 11 months ago - at 05/19/2025 10:20AM

We are currently investigating a wireless outage in the Te Mata/ Houchen area.

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