Outage in PureLink

Wireless Network Outage - Ruapuke / Whaanga Road

Resolved Minor

June 04, 2025 - Started 10 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently investigating an issue affecting internet services in the Ruapuke area.

Components affected

PureLink Wireless

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/04/2025 10:03PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 06/04/2025 09:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/04/2025 09:18PM

Technicians are on site

INVESTIGATING 10 months ago - at 06/04/2025 07:47PM

Technicians are currently on their way to the tower site.

INVESTIGATING 10 months ago - at 06/04/2025 07:29AM

Technicians were unable to safely access the tower site tonight due to severe weather conditions. We will return tomorrow morning in daylight when conditions are safer.

INVESTIGATING 10 months ago - at 06/04/2025 06:27AM

Our field team will be heading to the tower site soon to investigate this further. Due to the weather conditions in the area, it may not be safe for our team to get access to the site tonight

INVESTIGATING 10 months ago - at 06/04/2025 05:51AM

We are currently investigating an issue affecting internet services in the Ruapuke area.

Latest PureLink outages

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FWA Outage - about 2 months ago

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