Outage in PureSocial
BSP 360dialog WhatsApp Business API experiencing degraded performance
Resolved MinorIncident Report
t has been reported that the BSP 360Dialog is experiencing a Performance Degradation event, which may cause some interactions to have sending/receiving problems. The BSP is investigating the event.
Components affected
PureSocial WhatsApp 360 Dialog ChannelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/14/2026 06:06PM
May 14, 2026 at 8:05 AM
The issue is now resolved.
MONITORING
11 days ago - at 05/14/2026 02:29PM
The BSP has reported that the incident has been resolved.
MONITORING
11 days ago - at 05/14/2026 02:21PM
The BSP has reported that the incident has been resolved.
INVESTIGATING
11 days ago - at 05/14/2026 02:02PM
t has been reported that the BSP 360Dialog is experiencing a Performance Degradation event, which may cause some interactions to have sending/receiving problems. The BSP is investigating the event.
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