Outage in Purse IO

Some orders cannot be fulfilled when shipped from third party sellers

Resolved Minor
October 31, 2022 - Started about 3 years ago - Lasted 8 months
Official incident page

Incident Report

We are investigating an issue with orders containing items from third party sellers. At this time, it appears Amazon has a bug that prevents those items from being delivered to the shopper address. We are awaiting a fix from Amazon. In the meantime, please cancel those orders until a resolution is found. Sorry for the inconvenience.
Components affected
Purse IO Earning

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/03/2023 11:24PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 10/31/2022 10:44PM

We are investigating an issue with orders containing items from third party sellers. At this time, it appears Amazon has a bug that prevents those items from being delivered to the shopper address. We are awaiting a fix from Amazon. In the meantime, please cancel those orders until a resolution is found. Sorry for the inconvenience.

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