Outage in Purse IO

BCH wallet intermittent failed withdrawals

Resolved Major
June 26, 2023 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

We are seeing intermittent failures with BCH withdrawals. if your withdrawal fails, we will cancel it and you can retry the withdrawal. Sorry for the inconvenience while we are working on fixing this issue.
Components affected
Purse IO BCH Withdraws
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/29/2023 04:40PM

We have implemented a major fix that should get us successful withdrawals moving forward. we will continue monitoring.

INVESTIGATING over 1 year ago - at 06/28/2023 05:13AM

we are still investigating the cause of the intermittent failed withdrawals. We will be taking the wallet offline while we perform repairs.

INVESTIGATING over 1 year ago - at 06/26/2023 06:20PM

We are seeing intermittent failures with BCH withdrawals. if your withdrawal fails, we will cancel it and you can retry the withdrawal. Sorry for the inconvenience while we are working on fixing this issue.

Latest Purse IO outages

BCH wallet maintenance - over 1 year ago
site down - over 1 year ago

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