Outage in Purse IO

BCH BitcoinCash withdraws are intermittently failing

Resolved Major
April 29, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

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Outage Details

we are noticing some issues with our BCH wallet that is causing some larger withdrawals to fail. if this happens to you, please message our support and we will investigate and cancel the failed transaction. You will then be able to reattempt to withdraw.
Components affected
Purse IO BCH Withdraws
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/04/2023 07:47PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/04/2023 07:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 04/29/2023 06:16AM

we are noticing some issues with our BCH wallet that is causing some larger withdrawals to fail. if this happens to you, please message our support and we will investigate and cancel the failed transaction. You will then be able to reattempt to withdraw.

Latest Purse IO outages

BCH wallet maintenance - over 1 year ago
site down - over 1 year ago

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