Outage in Purse
Vault emergency maintenance
Resolved Major
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Outage Details
We would like to inform you that, following the ongoing incident affecting our credit card vault partner since 03:58 am (Europe/Paris time zone), we have activated a fallback solution as of 04:16 am (Europe/Paris time zone).
Card payments are now being processed through non-Vault mode, allowing transactions to resume. Please note that this is a temporary workaround while the root issue is being investigated.
Other payment methods remain fully operational.
We continue to work closely with our partner to restore full Vault functionality and will keep you informed of any progress.
We apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don't hesitate to contact us at support@purse.eu.
Best regards,
Card payments are now being processed through non-Vault mode, allowing transactions to resume. Please note that this is a temporary workaround while the root issue is being investigated.
Other payment methods remain fully operational.
We continue to work closely with our partner to restore full Vault functionality and will keep you informed of any progress.
We apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don't hesitate to contact us at support@purse.eu.
Best regards,
Latest Updates ( sorted recent to last )
about 1 month ago - at 06/22/2025 02:39AM
Our vault partner has planned an emergency maintenance causing brief disruptions between 03:00 and 06:00 (CEST).
Degraded mode will remain active until maintenance is over.
about 1 month ago - at 06/22/2025 02:19AM
We would like to inform you that, following the ongoing incident affecting our credit card vault partner since 03:58 am (Europe/Paris time zone), we have activated a fallback solution as of 04:16 am (Europe/Paris time zone).
Card payments are now being processed through non-Vault mode, allowing transactions to resume. Please note that this is a temporary workaround while the root issue is being investigated.
Other payment methods remain fully operational.
We continue to work closely with our partner to restore full Vault functionality and will keep you informed of any progress.
We apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don't hesitate to contact us at support@purse.eu.
Best regards,
Latest Purse outages
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Vault downtime - about 2 months ago
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