Outage in Pusher

Errors processing usage stats

Resolved Major
July 29, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue impacting our stats pipeline responsible for the usage metrics shown in dashboard.pusher.com and also sent to Datadog and Librato integrations.
Components affected
Pusher Channels Stats Integrations

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/29/2022 06:31PM

We have implemented a fix and are monitoring the status. Customers may see delays in usage metrics being populated in their dashboards.
Customers utilising the Datadog integration may experience a gap in reporting as Datadog rejects metrics over 60 minutes old.

IDENTIFIED about 3 years ago - at 07/29/2022 06:14PM

We have identified the issue and are working on implementing a resolution.

INVESTIGATING about 3 years ago - at 07/29/2022 05:53PM

We continue to investigate this issue.

INVESTIGATING about 3 years ago - at 07/29/2022 04:54PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/29/2022 04:38PM

We are currently investigating an issue impacting our stats pipeline responsible for the usage metrics shown in dashboard.pusher.com and also sent to Datadog and Librato integrations.

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