Outage in Pusher

Experiencing Delays in Webhook Processing for Pusher Channel

Resolved Minor
May 18, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Impact: We are currently experiencing delays of up to 15 minutes in processing webhooks across our EU, MT1, and US2 clusters. However, we want to assure you that despite these delays, you can still utilize our system and successfully process messages. Affected Product: Pusher Channel Action Taken: Our team is actively supervising and adjusting system modifications to address this issue. We are progressively scaling up the pod count to improve processing efficiency. Additionally, we are conducting thorough analysis of traffic patterns to better understanding. We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.
Components affected
Pusher Channels .js CDN
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/18/2024 01:14PM

The disturbance have been resolved.

MONITORING about 1 year ago - at 05/18/2024 01:02PM

Recovered. Actively monitoring the system.

INVESTIGATING about 1 year ago - at 05/18/2024 10:06AM

Impact: We are currently experiencing delays of up to 15 minutes in processing webhooks across our EU, MT1, and US2 clusters. However, we want to assure you that despite these delays, you can still utilize our system and successfully process messages.

Affected Product: Pusher Channel

Action Taken: Our team is actively supervising and adjusting system modifications to address this issue. We are progressively scaling up the pod count to improve processing efficiency. Additionally, we are conducting thorough analysis of traffic patterns to better understanding.

We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.

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