Outage in Pusher

Inaccurate Account Usage Warnings Reported

Resolved Minor
September 02, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/02/2024 11:57AM

We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.

INVESTIGATING 4 months ago - at 09/02/2024 11:04AM

Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.

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