Increased latency

Latency has remained stable over the past three hours. Our investigation identified multiple contributing factors to the earlier latency increase, including network saturation and capacity limits at our cloud providers affecting the US2 cluster. The US3 cluster issue was resolved quickly through autoscaling, while the US2 cluster experienced scaling delays that required manual intervention. We are implementing corrective measures to prevent recurrence and improve system resilience.

We have scaled all three clusters out to handle the increased traffic. We anticipate the latency to slowly improve.

The issue has been identified and we are applying mitigations. We are seeing improved latency in main and us3 clusters. us2 still has elevated latency.

Increased latency and degraded performance on clusters main, us2 and us3.