Outage in Pylon
Slack login errors for some users
Resolved Minor
March 13, 2026 - Started about 1 month ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Pylon experienced a 3.2-hour service incident where some users were unable to login using Slack authentication. The engineering team identified the issue as originating from Slack's authentication system and escalated it to the Slack team. The incident was resolved when successful Slack logins resumed, with the team continuing to monitor the system.
Our engineering team is currently investigating reports of some users who are unable to login using Slack.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/13/2026 04:25PM
We are starting to see successful logins using Slack. Our team will continue to monitor the behavior moving forward.
IDENTIFIED
about 1 month ago - at 03/13/2026 02:39PM
Our engineers have identified the issue as a Slack authentication issue originating on the Slack side and have escalated this to the Slack team.
INVESTIGATING
about 1 month ago - at 03/13/2026 01:49PM
Our engineering team is currently investigating reports of some users who are unable to login using Slack.
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