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Outage in Pylon

Delays in outbound email delivery

Resolved Minor
June 04, 2026 - Started 4 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

Pylon experienced delays in outbound email delivery for 4.6 hours due to degraded performance at their third-party email delivery provider. Emails continued to be accepted and queued during the incident, with no messages lost, but delivery was delayed until the upstream provider's service was restored. The issue was resolved once the third-party provider recovered from their performance issues.

We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely. The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal. https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays

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Latest Updates ( sorted recent to last )
MONITORING 4 days ago - at 06/04/2026 11:39PM

We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely.

The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal.

https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays

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