Outage in Python

Object storage provider outage

Resolved Major
June 21, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue with our object storage provider.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/22/2023 01:59AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/21/2023 11:45PM

Our mitigation has decreased overall latencies, but they remain elevated over normal operation. As our provider's service recovers we expect to see a return to baseline.

IDENTIFIED over 1 year ago - at 06/21/2023 10:57PM

We are also implementing our own change to guard against excessive latencies from the provider.

IDENTIFIED over 1 year ago - at 06/21/2023 10:52PM

We're in communication with the object storage provider and are waiting for them to rollout a fix.

IDENTIFIED over 1 year ago - at 06/21/2023 10:46PM

We have identified an issue that is impacting latencies for files.pythonhosted.org, resulting in timeouts for a portion of requests.

INVESTIGATING over 1 year ago - at 06/21/2023 09:38PM

We are currently investigating an issue with our object storage provider.

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