Outage in QLess
Phone numbers replacing Customer Name in CEC and Monitor
Resolved MajorIncident Report
We are currently investigating an issue in CEC and Monitor where a Visitor's name is being replaced by their phone number. We will provide updates on the status of this issue as we continue our investigation and bring it to a full resolution.
Components affected
QLess AU1 QLess CA1 QLess EUR QLess NA1 QLess NA2 QLess NA3 QLess NA4 QLess US QLess US1 QLess US2 QLess NA6Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/12/2023 11:31AM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 10/10/2023 06:58PM
After investigating this issue, and performing root cause analysis, we were able to determine that this problem stems from a bug fix that was applied during yesterday's release.
We will apply a hotfix to resolve the issue during our normal upcoming maintenance windows for all all affected environments.
INVESTIGATING
over 2 years ago - at 10/10/2023 05:07PM
We are currently investigating an issue in CEC and Monitor where a Visitor's name is being replaced by their phone number. We will provide updates on the status of this issue as we continue our investigation and bring it to a full resolution.
Latest QLess outages
Scheduled Maintenance US2 - 3 months ago
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NA4 Currently Unavailable - about 1 year ago
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