SMS degraded performance

We are no longer experiencing SMS delivery delays when sending messages to the Verizon and AT&T networks in the United States.

Our SMS partner has notified us that this incident has been resolved.

We are observing recovery in SMS delivery delays when sending messages to the US Verizon network, and the US AT&T network is now operational. We will continue monitoring the service to ensure a full recovery.

Our SMS provider has updated us that they are continuing to work to resolve the issue and currently there is no change in status. They will provide an update in 4 hours or as soon as more information becomes available.

Our SMS partner is experiencing continued SMS delivery delays to a subset of wireless users when sending messages to Verizon Wireless in the United States. We are seeing recovery SMS delivery delays to AT&T, and their engineers will working to fully resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Currently our SMS provider, Twilio, is experiencing delivery delays to a subset of U.S. wireless users on the Verizon and AT&T wireless provider networks. Their engineers are working with the partner networks to resolve the issue and will provide an update in 2 hours or as soon as more information becomes available.