Qlik Outage History

Qlik Cloud experienced a minor service issue in the US East (N. Virginia) region that lasted 57 minutes. The incident affected the Qlik Cloud AWS US East region, with the team identifying and implementing a fix before monitoring the results. The issue was fully resolved after nearly an hour of investigation and remediation work.

Qlik Cloud in the AWS US East (N. Virginia) region experienced an 11.3-hour service disruption affecting multiple platform areas including login failures, app opening issues, and data reload delays. The issue was identified after several hours of investigation, and a fix was implemented to restore full service functionality.

Qlik Cloud in the AWS US East (N. Virginia) region experienced a 5.7-hour incident affecting multiple platform areas including login failures, app opening issues, and reload delays. The service team implemented fixes and monitoring controls to resolve the issues. The incident was fully resolved after continuous investigation and mitigation efforts.

Qlik Cloud's AWS Europe (Ireland) region experienced a minor service issue that lasted 1.3 hours. The technical team identified and implemented a fix, followed by a monitoring period to ensure stability. The incident was fully resolved with normal service operations restored.

Qlik Cloud experienced an issue in the Ireland region that prevented users from opening analytics apps for 2.1 hours. The problem affected the AWS Europe (Ireland) infrastructure and impacted the OpenApp functionality specifically. The engineering team identified and implemented a fix, with the incident being fully resolved after a monitoring period.

Qlik Cloud services in the UAE region experienced a major outage lasting over 9 days due to physical damage to multiple AWS availability zones in the me-central-1 (UAE) region. The incident affected all Qlik Cloud services hosted on AWS in the Middle East (UAE) region, with AWS working on both physical facility repairs and software-based mitigations to restore customer access. Due to the extended nature of the outage, Qlik transitioned to direct customer communication via email and support cases rather than public status updates.