Outage in Qliro

Issues around Trustly payment option

Resolved Major
February 16, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Qliro Trustly
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/16/2023 07:07PM

The fix from Trustly have been confirmed to resolve the issue. Everything is now back to normal and being fully operational.

MONITORING over 2 years ago - at 02/16/2023 07:01PM

A fix has been implemented by Trustly and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/16/2023 06:34PM

Trustly have informed that they have now identified the issue and are working on resolving this with the highest priority.
We will be informed as soon as the problem is resolved so that we can revert the disablement as soon as possible.

IDENTIFIED over 2 years ago - at 02/16/2023 06:24PM

We are communicating with Trustly regarding their issues, and have temporarily disabled the payment method until
we can confirm that the problems are resolved.

INVESTIGATING over 2 years ago - at 02/16/2023 06:05PM

We are currently investigating this issue.

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