Outage in Qonversion

Charts data delayed

Resolved Minor
September 08, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing delays in raw data preprocessing affecting dashboards and integrations. This delay is related to yesterday’s data processing. Our team is actively working to resolve this issue, and we expect full restoration throughout the day today.
Components affected
Qonversion Dashboards

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2025 01:03AM

This incident has been resolved, and all charts now reflect the correct data.

IDENTIFIED about 1 month ago - at 09/09/2025 01:13PM

Since the previous update, we have restored all data on ASA attribution and are currently adjusting the data on consumable purchases made during the incident. All other data is accurate. We expect all work to be finished today.

IDENTIFIED about 1 month ago - at 09/08/2025 08:54PM

We have corrected historical events that were mishandled during the incident. Specifically, we have restored the connections between events and user properties to ensure they appear correctly in Raw Data Reports, Scheduled Reports and dashboards.
At the moment, there is still data to be corrected related to consumable purchases and ASA attribution. We expect the processing to be completed within the next day.

IDENTIFIED about 1 month ago - at 09/08/2025 12:45PM

We are currently experiencing delays in raw data preprocessing affecting dashboards and integrations. This delay is related to yesterday’s data processing. Our team is actively working to resolve this issue, and we expect full restoration throughout the day today.

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