Outage in Qualifio
Secure Token currently failing
Resolved Minor
February 17, 2026 - Started about 2 months ago
- Lasted about 1 hour
Incident Report
The incoming secure tokens (prefill of campaigns) are currently not working as expected. Users arriving with these on campaigns either can't enter the campaigns or don't see it being prefilled.
We're investigating the root cause and are keeping you posted asap.
We're investigating the root cause and are keeping you posted asap.
Components affected
Qualifio Player Qualifio Minisites Qualifio Plus - Member Portal (frontend) Qualifio Rewards programsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 2 months ago - at 02/17/2026 01:52PM
The incoming secure tokens (prefill of campaigns) are currently not working as expected. Users arriving with these on campaigns either can't enter the campaigns or don't see it being prefilled.
We're investigating the root cause and are keeping you posted asap.
Latest Qualifio outages
Incident ongoing - Back-office login + campaigns unaccessible - about 6 hours ago
Partial disruption for the prizes management due to maintenance - about 2 months ago
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