Outage in Qualifio
Incident ongoing - Back-office login + campaigns unaccessible
Resolved Minor
April 15, 2026 - Started about 6 hours ago
- Lasted 36 minutes
Incident Report
Campaigns and back-office logins are currently not accessible. Our teams are mobilized on it. We're keeping you posted.
Components affected
Qualifio Manager Qualifio Player Qualifio Statistics Qualifio Global Statistics Qualifio Gate (Push/SSO) Qualifio Minisites Qualifio Preview Qualifio Video converter Qualifio Website Qualifio XML feeds Qualifio Charts Qualifio Facebook Bridge Page Qualifio Memory Qualifio Support Platform Qualifio Plus - Member Portal (frontend) Qualifio Plus - back-office Qualifio GDPR Toolbox Qualifio Emails for backoffice users (account creation etc) Qualifio Rewards programsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 6 hours ago - at 04/15/2026 01:53PM
Campaigns and back-office logins are currently not accessible. Our teams are mobilized on it. We're keeping you posted.
about 6 hours ago - at 04/15/2026 02:02PM
The issue started at 3.32pm. The front-ends servers are restarting, traffic should resume soon. We're actively working to set everything back.
about 6 hours ago - at 04/15/2026 02:09PM
The front-ends (campaigns & programs) are restarted, traffic is coming back. The situation is normalizing. We're continuing on our end.
Back-office user modification currently remains unavailable.
Latest Qualifio outages
Partial disruption for the prizes management due to maintenance - about 2 months ago
Secure Token currently failing - about 2 months ago
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