Outage in Qualtrics

Directory contacts issues in Western US region

Resolved Minor
June 12, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with newly created and imported contacts not being available in the directory in the Western US region.
Components affected
Qualtrics Directory Contacts
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/12/2024 10:44AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/12/2024 10:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/12/2024 09:31AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/12/2024 08:31AM

We are currently investigating an issue with newly created and imported contacts not being available in the directory in the Western US region.

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