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Outage in Qualtrics

Qualtrics Social Connect issues in all regions

Resolved Minor
May 09, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

Qualtrics Social Connect is experiencing an issue with ingesting mentions from X (formerly Twitter) for all regions. During this time, customers will not be able to view / post X mentions using Social Connect.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/09/2025 07:38PM

The issue has been resolved.

INVESTIGATING 12 months ago - at 05/09/2025 05:47PM

Qualtrics Social Connect is experiencing an issue with ingesting mentions from X (formerly Twitter) for all regions. During this time, customers will not be able to view / post X mentions using Social Connect.

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