Outage in Qualtrics
Reports metric configuration issues in all regions
Resolved MinorIncident Report
Summary AI Generated
Qualtrics experienced a reports metric configuration issue across all regions that prevented users from selecting non-default metrics in new widgets and accessing previously configured metrics in existing widgets. The Reports component was affected for 1.1 hours before the incident was resolved.
We are currently investigating an issue with configuring metrics in reports in all regions. During this time, users will be unable to select metrics other than the default in newly created widgets, or previously configured metrics in existing widgets.
Components affected
Qualtrics ReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/24/2026 01:36AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 04/24/2026 12:35AM
We are currently investigating an issue with configuring metrics in reports in all regions. During this time, users will be unable to select metrics other than the default in newly created widgets, or previously configured metrics in existing widgets.
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