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Outage in Qualtrics

Salesforce Integration issues in all regions

Resolved Minor
October 23, 2026 - Started 17 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Qualtrics experienced a 5.3-hour disruption to Salesforce integrations across all regions, affecting the Workflows component. The issue stemmed from a Salesforce-side incident and was investigated concurrently by both platforms. The incident was fully resolved after approximately 5 hours.

We are currently investigating an issue with Salesforce integrations in all regions. For further details from the Salesforce end, please read through their current incident report here: https://status.salesforce.com/incidents/20004512.
Components affected
Qualtrics Workflows

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/23/2026 08:40AM

This incident has been resolved.

INVESTIGATING 17 days ago - at 10/23/2026 03:26AM

We are currently investigating an issue with Salesforce integrations in all regions. For further details from the Salesforce end, please read through their current incident report here: https://status.salesforce.com/incidents/20004512.

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