Outage in Qualtrics

Qualtrics Social Connect - External Issue X (Formerly Twitter) issues in all regions.

Resolved Minor
May 24, 2025 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Qualtrics Social Connect is experiencing an issue with ingesting mentions from Twitter for all regions. During this time, customers will not be able to view / post Twitter mentions using Social Connect.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 05/24/2025 03:55PM

This incident has been resolved.

INVESTIGATING about 6 hours ago - at 05/24/2025 02:52PM

Qualtrics Social Connect is experiencing an issue with ingesting mentions from Twitter for all regions. During this time, customers will not be able to view / post Twitter mentions using Social Connect.

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