Outage in Qualtrics

Review Ingestion Issue Affecting Search the Web Project

Resolved Minor
May 30, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with getting reviews from Google, Expedia, Travelocity, and Orbitz related only to the Search the Web project. No data has been lost, and the system is expected to be fully updated shortly.
Components affected
Qualtrics Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/30/2025 03:30PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 05/30/2025 12:02PM

We are currently investigating an issue with getting reviews from Google, Expedia, Travelocity, and Orbitz related only to the Search the Web project. No data has been lost, and the system is expected to be fully updated shortly.

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