Outage in Qualtrics

XM Directory Loading issues in FedRAMP environment

Resolved Minor
June 25, 2025 - Started 4 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are currently investigating issues loading XM Directory Contacts, causing failures in searches and sampling in our FedRAMP environment.
Components affected
Qualtrics XM Directory Automations Qualtrics XM Directory Imports Qualtrics Directory Contacts

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/25/2025 07:14PM

The issue has been resolved.

INVESTIGATING 4 months ago - at 06/25/2025 06:44PM

We are currently investigating issues loading XM Directory Contacts, causing failures in searches and sampling in our FedRAMP environment.

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