Outage in Qualtrics

Intermittent issues with Online Reviews across all regions

Resolved Minor
September 11, 2025 - Started 2 months ago - Lasted 4 days
Official incident page

Incident Report

There are currently delays in Online Review ingestion and review replies across all regions due to upstream issues with Googles APIs.
Components affected
Qualtrics Data Processing

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/15/2025 12:44PM

This incident has been resolved.

MONITORING 2 months ago - at 09/12/2025 05:52PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 09/12/2025 08:32AM

We are seeing recovery, however yet to receive the confirmation that issue is fully resolved from the Google's end.

MONITORING 2 months ago - at 09/11/2025 09:01PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 09/11/2025 02:28PM

There are currently delays in Online Review ingestion and review replies across all regions due to upstream issues with Googles APIs.

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