Outage in Qualtrics
Issues retrieving records from Imported Data Projects via API in all regions
Resolved MajorIncident Report
Summary AI Generated
Qualtrics experienced a major API issue across all regions where users were unable to retrieve records from Imported Data Projects when the uniqueField contained special characters. The problem affected the API/Developer Platform and prevented access to specific data records through the public API. The issue was resolved after 5.3 hours of service disruption.
We have identified an issue with fetching certain records from Imported Data Projects via the Qualtrics public API in all regions. During this time, users will be unable to retrieve records where the uniqueField contains special characters.
Components affected
Qualtrics API / Developer PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/08/2026 04:57PM
The issue has been resolved.
IDENTIFIED
8 days ago - at 05/08/2026 11:41AM
We have identified an issue with fetching certain records from Imported Data Projects via the Qualtrics public API in all regions. During this time, users will be unable to retrieve records where the uniqueField contains special characters.
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