Outage in Qualtrics
XM Directory issues in Eastern US Region
Resolved MinorIncident Report
We are currently investigating an issue with the XM Directory and related workflow tasks in the Eastern US Region.
Components affected
Qualtrics Workflows Qualtrics API / Developer Platform Qualtrics SMS (Text) Qualtrics Directory ContactsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/06/2025 05:09AM
The issue has been resolved.
INVESTIGATING
6 months ago - at 11/06/2025 12:58AM
We are continuing to investigate this issue. We are also seeing impact in creating distributions via the public API.
INVESTIGATING
6 months ago - at 11/06/2025 12:49AM
We are continuing to investigate this issue. We are also seeing impact to SMS distributions.
INVESTIGATING
6 months ago - at 11/06/2025 12:30AM
We are currently investigating an issue with the XM Directory and related workflow tasks in the Eastern US Region.
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