Outage in Qualtrics
Online Review Management issues in All Regions
Resolved MinorIncident Report
We are currently investigating an issue with Online Review ingestion and processing for Connect to Google Places ORM Projects in All Regions due to issues with Google's APIs.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 02/19/2026 08:43PM
The issue has been resolved.
MONITORING
8 days ago - at 02/18/2026 10:26AM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 02/17/2026 07:32PM
We are ingesting new reviews but synchronisation of historical reviews is currently disabled due to issues on the google side.
MONITORING
8 days ago - at 02/17/2026 05:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 02/17/2026 03:43PM
We are currently investigating an issue with Online Review ingestion and processing for Connect to Google Places ORM Projects in All Regions due to issues with Google's APIs.
Latest Qualtrics outages
Dashboard Export issues in all regions - 5 days ago
Response ingestion delays in all regions - 7 days ago
Dashboard issues in Eastern US region - 27 days ago
Delays in contact trigger events in Western US region - 30 days ago
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