Outage in Qualys

IN Platform 1 : Slowness observed while trying to login

Resolved Minor
August 27, 2024 - Started 25 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing slowness during login on Qualys IN Platform 1. Further updates will be shared as they become available. Ticket reference for this activity: IM-11726
Components affected
Qualys Web Application Scanning (WAS) Qualys Malware Detection (MD) Qualys Continuous Monitoring (CM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys PCI Compliance (PCI) Qualys Threat Protection (TP) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Passive Scanner (PS) Qualys Gateway Service (QGS) Qualys Asset Inventory (AI) Qualys CloudView (CV) Qualys File Integrity Monitoring (FIM) Qualys Cloud Agent (CA) Qualys Policy Compliance (PC) Qualys Container Security (CS) Qualys Web Application Firewall (WAF) Qualys Endpoint Detection and Response (EDR) Qualys Security Assessment Questionnaire (SAQ) Qualys CertView Qualys Security Configuration Assessment (SCA) Qualys Patch Management (PM) Qualys AssetView (AV) Qualys Vulnerability Management (VM)
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 08/27/2024 03:52PM

This incident has been resolved.

MONITORING 25 days ago - at 08/27/2024 12:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 25 days ago - at 08/27/2024 07:21AM

Qualys Cloud Platform Operations is currently investigating an issue causing slowness during login on Qualys IN Platform 1.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11726

Latest Qualys outages

US Platform 3: UI Slowness (IM-11751.) - 10 days ago
US Platform 2: Delay in updating Container Security Sensors and Container Status (IM-11739) - 17 days ago
AE Platform 1: Slowness observed on UI (IM-11734) - 22 days ago
UK Platform 1, US Platform 2, EU Platform 2: Data not visible under Patch Management UI (IM-11718) - about 1 month ago
US Platform 3: Unable to Download WAS Reports (IM-11717) - about 1 month ago

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