Outage in Qualys

US Platform 3: CSAM/GAV module is unable to load properly ( IM-11814)

Resolved Major
November 08, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue preventing the Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) module from loading properly. Further updates will be shared as they become available. The ticket reference for this activity is IM-11814
Components affected
Qualys Asset Inventory (AI)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/08/2024 10:40PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/08/2024 09:21PM

Qualys Cloud Platform Operations has implemented a fix and are monitoring the results.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11814

INVESTIGATING about 1 month ago - at 11/08/2024 09:19PM

Qualys Cloud Platform Operations is investigating an issue preventing the Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) module from loading properly.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11814

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