Outage in Qualys

US Platform 2: Issues while generating new WAS Reports (IM-11867)

Resolved Minor
December 24, 2024 - Started 9 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing WAS reports to either remain in a running state or encounter errors. As a result, some users may be unable to download the WAS reports. Further updates will be provided as they become available. Ticket reference for this activity: IM-11867
Components affected
Qualys Web Application Scanning (WAS)
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/24/2024 10:08PM

This incident has been resolved.

MONITORING 9 days ago - at 12/24/2024 06:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 12/24/2024 06:09PM

Qualys Cloud Platform Operations is currently investigating an issue causing WAS reports to either remain in a running state or encounter errors. As a result, some users may be unable to download the WAS reports. Further updates will be provided as they become available.
Ticket reference for this activity: IM-11867

Latest Qualys outages

IN Platform 1 - Slowness Issues Observed (IM-11870) - 8 days ago
US Platform 1: PCI External Scans Stuck In Processing (IM-11869) - 8 days ago
US Platform 1: API and UI login issue (IM-11866) - 11 days ago
US Platform 3: Cloud Agent Delta Backlog (IM-11858) - 17 days ago
IN Platform 1 - Slowness and Intermittent Login Issues Observed (IM-11856) - 21 days ago

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