Outage in Qualys

US Platform 3 - Lag in VM Scan Processing (IM-12022)

Resolved Minor
April 08, 2025 - Started 16 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys VM Platform Operations is investigating issues causing lag in VM Scans on US POD 3. Users might notice a delay in VM Scan Processing. Further updates will be shared as they become available.
Components affected
Qualys Vulnerability Management (VM)
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/08/2025 08:20PM

This incident has been resolved.

MONITORING 16 days ago - at 04/08/2025 06:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 04/08/2025 04:37PM

Qualys VM Platform Operations is investigating issues causing lag in VM Scans on US POD 3.

Users might notice a delay in VM Scan Processing.

Further updates will be shared as they become available.

Latest Qualys outages

EU Platform 2: Vulnerability Management (VM) | Empty CSV reports getting downloaded (IM-12050) - 1 day ago
US Platform 2: Container Security (CS) Users may experience a delay in scan processing for containers and images and sensor status on UI. (IM-12046) - 1 day ago
US Platform 2: WAS Scans to remain in "Submitted" status in UI for a long time (IM-12045) - 2 days ago
US Platforms 1 and 4: AWS Connectors Finishing In Errored State (IM-12042) - 3 days ago
US Platform 2 | Lag in VM Scan Processing (IM-12041) - 5 days ago

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