Outage in Qualys

US Platform 2: Container Security Scan Processing Delay (IM-12023)

Resolved Minor
April 09, 2025 - Started about 1 month ago - Lasted 6 days
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

Qualys Cloud Platform Operations is investigating an issue where users may experience a delay in scan processing for Containers. Further updates will be shared as they become available. The ticket reference for this activity is IM-12023
Components affected
Qualys Container Security (CS)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/15/2025 03:29PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/10/2025 03:06AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 04/09/2025 09:25PM

Qualys Cloud Platform Operations is currently investigating an issue where users may experience a delay in scan processing for Containers, Images and Sensors as well as intermittent loading of the Image and Container Tabs within the UI. Further updates will be shared as they become available.

INVESTIGATING about 1 month ago - at 04/09/2025 08:46PM

We are currently investigating this issue.

MONITORING about 1 month ago - at 04/09/2025 05:53PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 04/09/2025 05:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/09/2025 01:37PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/09/2025 11:15AM

Qualys Cloud Platform Operations is investigating an issue where users may experience a delay in scan processing for Containers. Further updates will be shared as they become available. The ticket reference for this activity is IM-12023

Latest Qualys outages

US Platform 1: All connectors going into queued state (IM-12097) - 1 day ago
US Platform 3: UI Slowness observed in VMDR dashboard (IM-12094) - 2 days ago
All SCP & PCP Platform: QIDs are not listed in KB (May 2025 Patch Tuesday) - (IM-12092) - 4 days ago
US Platform 2: WAS Scans Intermittently going in submitted state (IM-12086) - 7 days ago
KSA Platform 1: UI Slowness observed (IM-12080) - 9 days ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook