Outage in Qualys

Multiple Platforms: Slowness in WAS UI (IM-12387)

Resolved Minor
November 19, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

Qualys Cloud Operations is currently investigating an issue on several shared cloud platforms where non-Manager users are observing slowness within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12387.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/21/2025 07:26AM

This incident has been resolved.

IDENTIFIED 1 day ago - at 11/19/2025 07:59PM

The issue has been identified and a fix will be implemented.

INVESTIGATING 1 day ago - at 11/19/2025 05:17PM

Qualys Cloud Operations is currently investigating an issue on several shared cloud platforms where non-Manager users are observing slowness within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12387.

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