Outage in Qualys

EU Platform 2: Degraded Container Security Performance Issue (IM-12386)

Resolved Major
November 18, 2025 - Started 2 days ago - Lasted about 9 hours
Official incident page

Incident Report

Qualys Cloud Operations is currently investigating an issue within Container Security on EU Platform 2. Users may observe issue with sensor provisioning, along with API and UI delays to fetch the data. Users may also experience a delay in scan processing for containers and images. Further updates will be shared as they become available. The ticket reference for this incident is IM-12386.
Components affected
Qualys Container Security (CS)

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/19/2025 06:14AM

This incident has been resolved.

MONITORING 2 days ago - at 11/19/2025 03:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 11/18/2025 09:32PM

Qualys Cloud Operations is currently investigating an issue within Container Security on EU Platform 2. Users may observe issue with sensor provisioning, along with API and UI delays to fetch the data. Users may also experience a delay in scan processing for containers and images. Further updates will be shared as they become available. The ticket reference for this incident is IM-12386.

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