Outage in Qualys

US Platform 1: Delay on Events in FIM UI (IM-12555)

Resolved Minor

March 24, 2026 - Started 3 days ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

The Qualys US Platform 1 experienced a lag in the File Integrity Monitoring (FIM) module that caused delays in events appearing in the FIM user interface. The incident affected the FIM component and lasted 10 minutes while operations teams investigated the topic-related performance issue.

Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI. Further updates will be shared as they become available. Ticket reference for this activity is: IM-12555

Components affected

Qualys File Integrity Monitoring (FIM)

Need to monitor Qualys outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/25/2026 10:14AM

This incident has been resolved.

MONITORING 3 days ago - at 03/24/2026 07:45PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 03/24/2026 07:45PM

A fix has been implemented and we are monitoring the results.

MONITORING 3 days ago - at 03/24/2026 07:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 03/24/2026 06:38PM

Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI.

Further updates will be shared as they become available.

Ticket reference for this activity is: IM-12555

Latest Qualys outages

EU Platform 2: Qualys UI Login Impacted [IM-12553] - 3 days ago

US Platform 1: VM/PC Scans in "Queued" status [IM-12551] - 8 days ago

US Platform 3: Container Security Scan Processing Delay (IM-12506) - 9 days ago

US Platform 3: High lag on patch status elastic (IM-12550) - 9 days ago

Platform: US_POD1/2/3, EU_POD1/2, IN_POD1, CA_POD1: Tag Based Queries Not Returning Expected Assets(IM-12549) - 9 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook