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Outage in Qualys

US Platform 1: Delay on Events in FIM UI (IM-12555)

Resolved Minor
March 24, 2026 - Started 23 days ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

The Qualys US Platform 1 experienced a lag in the File Integrity Monitoring (FIM) module that caused delays in events appearing in the FIM user interface. The incident affected the FIM component and lasted 10 minutes while operations teams investigated the topic-related performance issue.

Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI. Further updates will be shared as they become available. Ticket reference for this activity is: IM-12555

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 03/25/2026 10:14AM

This incident has been resolved.

MONITORING 23 days ago - at 03/24/2026 07:45PM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 03/24/2026 07:45PM

A fix has been implemented and we are monitoring the results.

MONITORING 23 days ago - at 03/24/2026 07:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 03/24/2026 06:38PM

Qualys Cloud Platform Operations is currently investigating a lag on one of the topics in FIM module causing a delay in the events being shown in FIM UI.

Further updates will be shared as they become available.

Ticket reference for this activity is: IM-12555

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