Outage in Qualys

All SCP Platforms: Platform Inaccessible - IM-12382

Resolved Major
November 18, 2025 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

Qualys Cloud Platform Operations came to know about the Cloudflare Global Network Issue due to which the Qualys Platform is impacted. We are working with Cloudflare to get things back up. API is working fine. We will keep all posted with further updates.
Components affected
Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Custom Assessment and Remediation (CAR) Qualys SaaS Detection and Response (SDR) Qualys Network Passive Sensor (PS) Qualys Endpoint Detection and Response (EDR) Qualys Container Security (CS) Qualys CertView (CERT) Qualys CertView (CERT) Qualys SaaS Detection and Response (SDR) Qualys Connector Centralization Qualys Unified Dashboard (UD) Qualys Flow (QFLOW) Qualys Patch Management (PM) Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Malware Detection (MD) Qualys Network Passive Sensor (PS) Qualys Continuous Monitoring (CM) Qualys Threat Protection (TP) Qualys CertView (CERT) Qualys Flow (QFLOW) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Connector Centralization Qualys Flow (QFLOW) Qualys Endpoint Detection and Response (EDR) Qualys Custom Assessment and Remediation (CAR) Qualys Endpoint Detection and Response (EDR) Qualys Gateway Service (QGS) Qualys PCI Platform Qualys Threat Protection (TP) Qualys Gateway Service (QGS) Qualys Network Passive Sensor (PS) Qualys Enterprise TruRisk Management (ETM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys CertView (CERT) Qualys TotalAI Qualys Endpoint Detection and Response (EDR) Qualys PCI Compliance (PCI) Qualys File Integrity Monitoring (FIM) Qualys Security Configuration Assessment (SCA) Qualys PCI Compliance (PCI) Qualys VMDR OT Qualys CertView (CERT) Qualys Enterprise TruRisk Management (ETM) Qualys AssetView (AV) Qualys VMDR Mobile Qualys TotalAI Qualys Vulnerability Management (VM) Qualys Web Application Scanning (WAS) Qualys Unified Dashboard (UD) Qualys VMDR OT Qualys SaaS Detection and Response (SDR) Qualys PCI Compliance (PCI) Qualys Continuous Monitoring (CM) Qualys Container Security (CS) Qualys SaaS Detection and Response (SDR) Qualys Flow (QFLOW) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Endpoint Detection and Response (EDR) Qualys Threat Protection (TP) Qualys VMDR OT Qualys Flow (QFLOW) Qualys Web Application Scanning (WAS) Qualys Custom Assessment and Remediation (CAR) Qualys Gateway Service (QGS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Connector Centralization Qualys Connector Centralization Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Security Configuration Assessment (SCA) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys TotalAI Qualys Vulnerability Management (VM) Qualys Network Passive Sensor (PS) Qualys Enterprise TruRisk Management (ETM) Qualys Web Application Scanning (WAS) Qualys Network Passive Sensor (PS) Qualys CertView (CERT) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Unified Dashboard (UD) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Gateway Service (QGS) Qualys Continuous Monitoring (CM) Qualys PCI Compliance (PCI) Qualys Patch Management (PM) Qualys Unified Dashboard (UD) Qualys Web Application Scanning (WAS) Qualys Total Cloud Qualys Gateway Service (QGS) Qualys Flow (QFLOW) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys SaaS Detection and Response (SDR) Qualys Web Application Scanning (WAS) Qualys Continuous Monitoring (CM) Qualys Endpoint Detection and Response (EDR) Qualys File Integrity Monitoring (FIM) Qualys Network Passive Sensor (PS) Qualys Flow (QFLOW) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Web Application Scanning (WAS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys VMDR Mobile Qualys AssetView (AV) Qualys Flow (QFLOW) Qualys Web Application Scanning (WAS) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Network Passive Sensor (PS) Qualys VMDR Mobile Qualys Gateway Service (QGS) Qualys Cloud Agent (CA) Qualys VMDR Mobile Qualys VMDR Mobile Qualys Vulnerability Management (VM) Qualys Cloud Agent (CA) Qualys Total Cloud Qualys Patch Management (PM) Qualys Web Application Scanning (WAS) Qualys Out-of-Band Configuration Assessment (OCA) Qualys AssetView (AV) Qualys Unified Dashboard (UD) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Threat Protection (TP) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Continuous Monitoring (CM) Qualys PCI Compliance (PCI) Qualys File Integrity Monitoring (FIM) Qualys Security Configuration Assessment (SCA) Qualys Patch Management (PM) Qualys VMDR Mobile Qualys Custom Assessment and Remediation (CAR) Qualys Malware Detection (MD) Qualys Patch Management (PM) Qualys Endpoint Detection and Response (EDR) Qualys File Integrity Monitoring (FIM) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Custom Assessment and Remediation (CAR) Qualys Enterprise TruRisk Management (ETM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Security Configuration Assessment (SCA) Qualys Continuous Monitoring (CM) Qualys Security Configuration Assessment (SCA) Qualys Total Cloud Qualys Web Application Scanning (WAS) Qualys Threat Protection (TP) Qualys AssetView (AV) Qualys Container Security (CS) Qualys Gateway Service (QGS) Qualys VMDR Mobile Qualys Connector Centralization Qualys VMDR OT Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Endpoint Detection and Response (EDR) Qualys Security Configuration Assessment (SCA) Qualys PCI Compliance (PCI) Qualys Continuous Monitoring (CM) Qualys SaaS Detection and Response (SDR) Qualys Enterprise TruRisk Management (ETM) Qualys File Integrity Monitoring (FIM) Qualys Patch Management (PM) Qualys Container Security (CS) Qualys Cloud Agent (CA) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys SaaS Detection and Response (SDR) Qualys Security Configuration Assessment (SCA) Qualys Unified Dashboard (UD) Qualys Endpoint Detection and Response (EDR) Qualys Cloud Agent (CA) Qualys File Integrity Monitoring (FIM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys SaaS Detection and Response (SDR) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys File Integrity Monitoring (FIM) Qualys Vulnerability Management (VM) Qualys Malware Detection (MD) Qualys Out-of-Band Configuration Assessment (OCA) Qualys TotalAppSec (TAS) Qualys Container Security (CS) Qualys Total Cloud Qualys AssetView (AV) Qualys Patch Management (PM) Qualys Threat Protection (TP) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys VMDR Mobile Qualys TotalAI Qualys Enterprise TruRisk Management (ETM) Qualys Custom Assessment and Remediation (CAR) Qualys Patch Management (PM) Qualys Web Application Scanning (WAS) Qualys Connector Centralization Qualys Network Passive Sensor (PS) Qualys Cloud Agent (CA) Qualys Malware Detection (MD) Qualys Continuous Monitoring (CM) Qualys Malware Detection (MD) Qualys Continuous Monitoring (CM) Qualys Connector Centralization Qualys CertView (CERT) Qualys PCI Compliance (PCI) Qualys Vulnerability Management (VM) Qualys Gateway Service (QGS) Qualys PCI Compliance (PCI) Qualys Flow (QFLOW) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Malware Detection (MD) Qualys Malware Detection (MD) Qualys Total AI Qualys File Integrity Monitoring (FIM) Qualys Web Application Scanning (WAS) Qualys Cloud Agent (CA) Qualys Container Security (CS) Qualys Container Security (CS) Qualys VMDR OT Qualys Container Security (CS) Qualys Continuous Monitoring (CM) Qualys Container Security (CS) Qualys Connector Centralization Qualys Patch Management (PM) Qualys Malware Detection (MD) Qualys Gateway Service (QGS) Qualys File Integrity Monitoring (FIM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys VMDR OT Qualys Gateway Service (QGS) Qualys Custom Assessment and Remediation (CAR) Qualys Custom Assessment and Remediation (CAR) Qualys Container Security (CS) Qualys Total Cloud Qualys Connector Centralization Qualys Threat Protection (TP) Qualys VMDR OT Qualys Endpoint Detection and Response (EDR) Qualys Cloud Agent (CA) Qualys Network Passive Sensor (PS) Qualys AssetView (AV) Qualys Container Security (CS) Qualys Total AI Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Unified Dashboard (UD) Qualys File Integrity Monitoring (FIM) Qualys Cloud Agent (CA) Qualys CertView (CERT) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Vulnerability Management (VM) Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Endpoint Detection and Response (EDR) Qualys Patch Management (PM) Qualys Custom Assessment and Remediation (CAR) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys SaaS Detection and Response (SDR) Qualys VMDR Mobile Qualys Connector Centralization Qualys CertView (CERT) Qualys VMDR OT Qualys Web Application Scanning (WAS) Qualys Custom Assessment and Remediation (CAR) Qualys SaaS Detection and Response (SDR) Qualys AssetView (AV) Qualys AssetView (AV) Qualys Flow (QFLOW) Qualys CertView (CERT) Qualys Patch Management (PM) Qualys PCI Compliance (PCI) Qualys Network Passive Sensor (PS) Qualys Vulnerability Management (VM) Qualys Network Passive Sensor (PS) Qualys Unified Dashboard (UD) Qualys Network Passive Sensor (PS) Qualys AssetView (AV) Qualys CertView (CERT) Qualys Malware Detection (MD) Qualys PCI Compliance (PCI) Qualys Cloud Agent (CA) Qualys CertView (CERT) Qualys Unified Dashboard (UD) Qualys Flow (QFLOW) Qualys Container Security (CS) Qualys File Integrity Monitoring (FIM) Qualys Enterprise TruRisk Management (ETM) Qualys BrowserCheck Qualys Security Assessment Questionnaire (SAQ) Qualys Security Assessment Questionnaire (SAQ) Qualys Total Cloud Qualys Gateway Service (QGS) Qualys Custom Assessment and Remediation (CAR) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys SaaS Detection and Response (SDR) Qualys Threat Protection (TP) Qualys Total Cloud Qualys Web Application Scanning (WAS) Qualys Unified Dashboard (UD) Qualys Gateway Service (QGS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Vulnerability Management (VM) Qualys Web Application Scanning (WAS) Qualys TotalAI Qualys Container Security (CS) Qualys File Integrity Monitoring (FIM) Qualys Total Cloud Qualys Malware Detection (MD) Qualys Total Cloud Qualys VMDR Mobile Qualys CertView (CERT) Qualys VMDR Mobile Qualys Security Configuration Assessment (SCA) Qualys Patch Management (PM) Qualys Endpoint Detection and Response (EDR) Qualys Total Cloud Qualys Endpoint Detection and Response (EDR) Qualys Patch Management (PM) Qualys Total Cloud Qualys PCI Compliance (PCI) Qualys VMDR OT Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Flow (QFLOW) Qualys Patch Management (PM) Qualys PCI Compliance (PCI) Qualys SSL Labs Qualys Flow (QFLOW) Qualys Security Assessment Questionnaire (SAQ) Qualys Vulnerability Management (VM) Qualys Security Configuration Assessment (SCA) Qualys Container Security (CS) Qualys TotalAI Qualys Threat Protection (TP) Qualys Community Qualys Total Cloud Qualys Threat Protection (TP) Qualys SaaS Detection and Response (SDR) Qualys VMDR Mobile Qualys Vulnerability Management (VM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Connector Centralization Qualys Security Configuration Assessment (SCA) Qualys Total Cloud Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Continuous Monitoring (CM) Qualys VMDR OT Qualys File Integrity Monitoring (FIM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Unified Dashboard (UD) Qualys Connector Centralization Qualys Threat Protection (TP) Qualys TotalAI Qualys Network Passive Sensor (PS) Qualys VMDR OT Qualys Total Cloud Qualys Security Assessment Questionnaire (SAQ) Qualys Unified Dashboard (UD) Qualys Gateway Service (QGS) Qualys Custom Assessment and Remediation (CAR) Qualys VMDR Mobile Qualys Continuous Monitoring (CM) Qualys Malware Detection (MD) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Connector Centralization Qualys Custom Assessment and Remediation (CAR) Qualys Cloud Agent (CA) Qualys VMDR OT Qualys CertView (CERT) Qualys Threat Protection (TP) Qualys Continuous Monitoring (CM) Qualys Cloud Agent (CA) Qualys Security Configuration Assessment (SCA) Qualys Security Assessment Questionnaire (SAQ) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys AssetView (AV) Qualys Network Passive Sensor (PS) Qualys Total Cloud Qualys Unified Dashboard (UD) Qualys AssetView (AV) Qualys SaaS Detection and Response (SDR) Qualys PCI Compliance (PCI) Qualys VMDR OT Qualys AssetView (AV) Qualys Unified Dashboard (UD) Qualys Security Configuration Assessment (SCA) Qualys File Integrity Monitoring (FIM) Qualys AssetView (AV) Qualys Cloud Agent (CA)

Need to monitor Qualys outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/19/2025 02:16PM

This incident has been resolved.

MONITORING 3 days ago - at 11/18/2025 08:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 11/18/2025 03:46PM

Cloudflare has updated their status page for this outage from resolved to open, the issue still persists. We will continue to provide updates as they become available.

For those users can access Qualys directly without SSO, our URLs have bypassed Cloudflare as a workaround. Direct access is not affected at this time.

Users requiring SSO for access will be impacted if your IDP lies behind Cloudflare.

INVESTIGATING 3 days ago - at 11/18/2025 12:09PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/18/2025 12:07PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/18/2025 12:02PM

Qualys Cloud Platform Operations came to know about the Cloudflare Global Network Issue due to which the Qualys Platform is impacted. We are working with Cloudflare to get things back up.
API is working fine.
We will keep all posted with further updates.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook